Table of Contents
CONTENTS
LIST OF TABLES
List of Figures
1 ANNEX 1: REPORT SUMMARY
2 ANNEX 2: EU-28 NATIONAL ACCESSIBILITY LEGISLATION AND THE TOURISM SECTOR
2.1 EU-28 National accessibility legislation regarding the tourism sector
2.2 Description of legislative framework per EU Member State
3 ANNEX 3: LIST OF BEST PRACTICES
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3.1 Local transport
3.2 Long-distance transport
3.3 Tourism
3.4 Across areas
4 ANNEX 4: CASE STUDIES ON BEST PRACTICES
4.
4.1 Local transport
4.1.1 Access City Award
Access City Award booklet
Access City Awards
4.1.2 Coordinated accessible mobility across Berlin
Transportation hubs
Transportation modes
Awards on accessibility
Notable projects which demonstrate innovative approaches to address accessibility in Berlin
4.1.3 Accessible destination: Barcelona
Transportation hubs
Transportation modes
The Barcelona Declaration Project
4.1.4 Accessible transport within the context of wider urban accessibility in Lyon
Transportation hubs
Transportation modes
Awards on accessibility
4.1.5 Accessibility of metro networks from design to maintenance and everyday use in Athens
Rationale
The metro network
4.2 Long-distance transport
4.2.1 Special equipment and services at the Larnaca Airport
4.2.2 Best practice for support to people with cognitive and hidden disabilities in airports
4.2.3 Transit Access Training Toolkit for bus and coach drivers
4.2.4 Accessible river cruises in Europe
Accessible hubs
Accessible boat features
4.2.5 TransPennine Express in the UK
Accessible hubs
Accessible modes
Special services
Commitment to accessible policy
4.3 Tourism
4.3.1 ALL for ALL National Accessible Tourism Support Programme, Portugal
4.3.2 VisitParisRegion – Business Support, Paris, France
4.3.3 Design for All Standard in Hotels and Staff Training, Scandic Hotels, Sweden
4.3.4 Provision of accurate and checked accessibility information to users: TUR4ALL, Spain and Portugal
4.3.5 Pantou - The Accessible Tourism Directory
5 ANNEX 5: SURVEYS TEMPLATES
5.
5.1 Best practices collection template
5.2 Survey on local transport accessibility
5.3 Survey on long-distance transport accessibility
5.4 Survey on tourism accessibility
5.5 Survey on user needs
5.6 National enforcements bodies survey – Air
5.7 National Enforcements Bodies Survey – Maritime
5.8 National enforcements bodies survey – Rail
5.9 National Enforcements Bodies Survey – Road
5.10 Tourism boards’ survey
6 ANNEX 6: WORKSHOP MINUTES
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6.1 Minutes of workshop on accessible transportation (September 2017, Thessaloniki, Greece)
6.2 Minutes of workshop on accessible transportation & tourism (October 2017, Tallinn, Estonia)
6.3 Minutes of workshop on accessible tourism (November 2017, Paris, France)
7 ANNEX 7: LIST OF DIGITAL TOOLS
8 ANNEX 8: METHODOLOGY FOR MULTI-CRITERIA ANALYSIS
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8
8.1 Methodology for Multi-Criteria Analysis
8.1.1 The Analytical Hierarchy Process (AHP) for socio-economic evaluation
9 ANNEX 9: COUNTRIES CLUSTERING BASED ON TRANSPORT ACCESSIBILITY
10 ANNEX 10: ACCESSIBILITY EVALUATION OF TRANSPORT AND TOURISM APPS
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10.1 WCAG2.0 validation
10.1.1 WCAG 2.0 layers of guidance
10.2 HTML5 validation
10.3 CSS validation
10.4 Evaluation tools and options
10.4.1 AChecker
10.4.2 WAVE - web accessibility evaluation tool
10.4.3 WaaT - Web accessibility assessment Tool
REFERENCES
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